The IAM team tried to perform root cause analysis with manual data exports and Excel sheets., which resulted in many complex data questions without answers and no correct estimation of cyber security risks.Fortune-500 bank has a mature IGA deployment with many systems connected and much data present, but many users still have not received the information they need. 

• System owners: who can access my application?

• IAM expert: what should I put in a role for team X?

• Security experts: orphaned accounts?

The IAM Team attempted to report through its current IGA, Excel sheets or PowerBI. But this resulted in a large CTO for reporting (many people involved, lots of time wasted) and overly high cyber risks.